ELENA; ELENA; DMITRY; OLEG. APPLICATION OF CRM-SYSTEMS IN THE WORK OF RETAIL FRANCHISE NETWORKS. Revista Inclusiones, [S. l.], p. 590–601, 2020. Disponível em: https://autodiscover.revistainclusiones.org/index.php/inclu/article/view/1187. Acesso em: 29 mar. 2026.